FANIE PRIETO

OBJECTIVE

“A Motivated individual who has worked multiple years in health related industries and is ready to broaden her horizons  in other work fields.” 

EXPERIENCE

Duke University | Specialty Access Representative I/Trainer 

Durham, NC June 2023- June 2024

-Take inbound calls
-Make outbound calls
-Schedule appointments, labs and imaging services
-Collaborate with Staff Assistants and managers in regards to questions and scheduling
-Warm transfer patients to different departments within Duke Health Systems
-Receive faxes, transcribe faxes and send faxes
-Reschedule patients within short notice
-Data entry 

IBM | Health Insurance Specialist/Team Lead

RTP, NC November 2020- December 2022

-Data Entry & Intake
-Document issues and resolutions in a common database.
-Out bound calls to made to patients, insurances , doctor’s office in order to collect processing and medical information
-Preparing and reviewing health insurance claims
-Performing medical/pharmacy benefit verification
-Interpret physicians’ or prescribers’ prescriptions.
-Provide oversight and quality assurance to pharmacy technicians.
-Inputting information in multiple databases
-Assisting manager/supervisor with maintaining a groups of 40+ representatives
-Following appropriate SOP’s in order to complete cases appropriately-Data Entry & Intake 

-Document issues and resolutions in a common database. 

-Out bound calls to made to patients, insurances , doctor’s office in order to collect processing and medical information 

-Preparing and reviewing health insurance claims 

-Performing medical/pharmacy benefit verification -Interpret physicians’ or prescribers’ prescriptions. 

-Provide oversight and quality assurance to pharmacy technicians. 

-Inputting information in multiple databases 

-Assisting manager/supervisor with maintaining a groups of 40+ representatives 

-Following appropriate SOP’s in order to complete cases appropriately     

Quantum Bomb Studios | 2D Animator

Durham, NC November 2020- December 2021

-2D Animator and lead story board artist for a commercial project (NDA). 

Gt. Independence | In Home Aid                                      

Durham, NC August 2018- April 2022

-In home aid offering help and assistance for the individual by doing multiple household tasks.

SOKAL Media Group | Graphic Design Artist                                              

Raleigh, NC June- September 2019

-Conceptualized designs and artwork for e-marketing, web banners, websites and physical advertisements for a set group of clients.  

-Worked closely with the Account Coordinators and Art Department Manager. 

Big Lots | Head Cashier                                                

Durham, NC May 2015- November 2020

-Performing general store operations including cashier, customer service, truck unloading, stocking, merchandise recovery, inventory, and light cleaning/maintenance as assigned.

-Provided interpretation services for Spanish-speaking customers.

House 1910 & NCCU Department | Artist

Durham, NC 2018-2019

-Created logos for NCCU Art Department animation team  “House 1910”. 

-Collaborated in line art, coloring and editing the animated short.

-Created 3, 4’ x 4’ murals for the 2nd floor of the art department.

J. Prieto Lawn Maintenance | Graphic Designer & Marketing                         

Durham, NC January 2016-2021

 -Developed logos, brand design, business cards  and promotional materials for the landscaping company on social  platforms such as local newspaper, Instagram and Facebook.
-Contributed engagement to their social media accounts and email listing.
-Sent invoices and cataloged invoices made through cash, check, and electronic payment. 

NCCU Communications/Audio Net | Photographer                                          

Durham, NC  August 2016

-Photographed campus life for the NCCU Communications/Audio Net department.

-Delivered 10-15 images a week for the NCCU website and newspaper.

EDUCATION 

August 2015 - May 2019

North Carolina Central University

B.A. , Visual Art

Visual Communication Concentration

ACADEMIC AWARDS AND HONORS

Magna Cum Laude

NCCU Highest Academic Standing for the Art Department: 

Junior Year 2018 and Sophomore Year 2016

Honor Roll & Dean’s List (2015-2018) 

Recipient of Lawrence & Artelia Perry Scholarship Fund (2016) 

SOFTWARE/SKILLS

Adobe Photoshop, Adobe Lightroom, Adobe Indesign, Adobe Illustrator, Adobe Premiere Pro, 

Procreate, Digital Photography, Familiar with HTML5/CSS

LANGUAGES 

Spanish (Native) & English (Fluent)

RELATED EXPERIENCE

Fisk University Museum Leadership Program 2018-19 

(Funded by the Walton Family Foundation and The Ford Foundation)

PRESENTATIONS

● “Echoes of the Harlem Renaissance” - Fisk University, Nashville, TN 2018

● “An Internship in Art Conservation & Conservation treatment of Diorama #16 Beginnings of Negro Business” - Inter-Museum Council of Nashville, Nashville, TN 2018 

● “St. Jerome Penitent by Moretto de Brescia” - The University of Delaware, Newark, DE 2018 

● “Who were Gino Severini and Theophile Steinlen?” Crystal Bridges Museum of American Art, Bentonville, AR 2018

● “FMLP Final Presentation” - Fisk University Museum, Nashville, TN 201